{"id":7591,"date":"2024-01-31T23:19:09","date_gmt":"2024-01-31T20:19:09","guid":{"rendered":"https:\/\/citroenim.com\/kvkk-gizlilik-politikasi\/"},"modified":"2025-04-17T22:29:22","modified_gmt":"2025-04-17T22:29:22","slug":"kvkk-gizlilik-politikasi","status":"publish","type":"page","link":"https:\/\/citroenim.com\/en\/information-pages\/kvkk-gizlilik-politikasi\/","title":{"rendered":"GDPR Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7591\" class=\"elementor elementor-7591\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6445f76a e-flex e-con-boxed e-con e-parent\" data-id=\"6445f76a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-34071c05 e-con-full bilgi_menu_stick e-flex e-con e-child\" data-id=\"34071c05\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25244b9 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"25244b9\" data-element_type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu\">\n\t\t\t\t\t\t<ul id=\"menu-all-information\" class=\"menu wd-nav wd-nav-vertical wd-design-default\"><li id=\"menu-item-9074\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9074 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/hakkimizda-2\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">About Us<\/span><\/a><\/li>\n<li id=\"menu-item-9073\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-9073 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/gizlilik-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-9075\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9075 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/kargo-ve-teslimat\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cargo and Shipment<\/span><\/a><\/li>\n<li id=\"menu-item-9077\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9077 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/cerez-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cookie Policy<\/span><\/a><\/li>\n<li id=\"menu-item-9078\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9078 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/musteri-memnuniyeti\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Customer Complaints<\/span><\/a><\/li>\n<li id=\"menu-item-9079\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9079 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/musteri-hizmetleri-formu\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Customer Service Form<\/span><\/a><\/li>\n<li id=\"menu-item-9080\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9080 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/mesafeli-satis-sozlesmesi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Distance Sales Agreement<\/span><\/a><\/li>\n<li id=\"menu-item-9081\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9081 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/sikca-sorulan-sorular\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">FAQs<\/span><\/a><\/li>\n<li id=\"menu-item-9082\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9082 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/kvkk-gizlilik-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">GDPR Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-9083\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9083 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/genel-hukum-ve-kosullar\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">General Terms and Conditions<\/span><\/a><\/li>\n<li id=\"menu-item-9084\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9084 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/bilgi-guvenligi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Information Security<\/span><\/a><\/li>\n<li id=\"menu-item-9085\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9085 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/uyelik-sozlesmesi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Membership Agreement<\/span><\/a><\/li>\n<li id=\"menu-item-9086\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9086 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/siparis-kosullari\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Order Terms<\/span><\/a><\/li>\n<li id=\"menu-item-9087\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9087 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/odeme-bilgileri\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Payment Informations<\/span><\/a><\/li>\n<li id=\"menu-item-9088\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9088 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/on-bilgilendirme-formu\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Pre-Information Form<\/span><\/a><\/li>\n<li id=\"menu-item-9076\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9076 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/contact-us\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Contact Us<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-489f4e11 e-con-full textpart e-flex e-con e-child\" data-id=\"489f4e11\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37abd2f6 bilgilendirme-justify color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"37abd2f6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"106\" data-end=\"180\"><strong data-start=\"110\" data-end=\"180\">PERSONAL DATA PROTECTION AND PRIVACY POLICY AND ENLIGHTENMENT TEXT<\/strong><\/h3><p data-start=\"182\" data-end=\"668\">At <strong data-start=\"185\" data-end=\"202\">Citroenim.com<\/strong>, we respect your privacy and are committed to protecting your personal data. This Privacy Policy and Enlightenment Text explain how we collect, use, store, and protect your personal data in compliance with applicable data protection laws and regulations, including the <strong data-start=\"472\" data-end=\"513\">Personal Data Protection Law No. 6698<\/strong> (Turkey) and the <strong data-start=\"531\" data-end=\"576\">General Data Protection Regulation (GDPR)<\/strong> (EU). By using our services, you consent to the practices described in this Privacy Policy.<\/p><hr data-start=\"670\" data-end=\"673\" \/><h3 data-start=\"675\" data-end=\"712\"><strong data-start=\"679\" data-end=\"712\">1. Purpose of Data Collection<\/strong><\/h3><p data-start=\"713\" data-end=\"746\">We collect your personal data to:<\/p><ul data-start=\"747\" data-end=\"971\"><li data-start=\"747\" data-end=\"816\">Provide you with the best customer service and fulfill your orders.<\/li><li data-start=\"817\" data-end=\"863\">Improve our website, products, and services.<\/li><li data-start=\"864\" data-end=\"937\">Send you promotional materials, offers, and updates about our products.<\/li><li data-start=\"938\" data-end=\"971\">Comply with legal requirements.<\/li><\/ul><p data-start=\"973\" data-end=\"1097\">The personal data we may collect includes your name, email address, phone number, shipping address, and payment information.<\/p><hr data-start=\"1099\" data-end=\"1102\" \/><h3 data-start=\"1104\" data-end=\"1146\"><strong data-start=\"1108\" data-end=\"1146\">2. Legal Basis for Data Processing<\/strong><\/h3><p data-start=\"1147\" data-end=\"1214\">We process your personal data based on the following legal grounds:<\/p><ul data-start=\"1215\" data-end=\"1693\"><li data-start=\"1215\" data-end=\"1331\"><strong data-start=\"1217\" data-end=\"1228\">Consent<\/strong>: When you consent to the processing of your data for specific purposes (e.g., for marketing purposes).<\/li><li data-start=\"1332\" data-end=\"1445\"><strong data-start=\"1334\" data-end=\"1359\">Contractual Necessity<\/strong>: To fulfill the contract with you, such as processing orders and delivering products.<\/li><li data-start=\"1446\" data-end=\"1530\"><strong data-start=\"1448\" data-end=\"1468\">Legal Obligation<\/strong>: When we are legally required to process or retain your data.<\/li><li data-start=\"1531\" data-end=\"1693\"><strong data-start=\"1533\" data-end=\"1556\">Legitimate Interest<\/strong>: To improve our services and provide better customer experiences, provided your rights and freedoms are not overridden by our interests.<\/li><\/ul><hr data-start=\"1695\" data-end=\"1698\" \/><h3 data-start=\"1700\" data-end=\"1744\"><strong data-start=\"1704\" data-end=\"1744\">3. Types of Personal Data We Collect<\/strong><\/h3><p data-start=\"1745\" data-end=\"1797\">We may collect the following types of personal data:<\/p><ul data-start=\"1798\" data-end=\"2186\"><li data-start=\"1798\" data-end=\"1850\"><strong data-start=\"1800\" data-end=\"1823\">Identification Data<\/strong>: Full name, date of birth.<\/li><li data-start=\"1851\" data-end=\"1899\"><strong data-start=\"1853\" data-end=\"1869\">Contact Data<\/strong>: Email address, phone number.<\/li><li data-start=\"1900\" data-end=\"1962\"><strong data-start=\"1902\" data-end=\"1922\">Transaction Data<\/strong>: Billing information, shipping address.<\/li><li data-start=\"1963\" data-end=\"2087\"><strong data-start=\"1965\" data-end=\"1983\">Technical Data<\/strong>: IP address, browser type, device information (for analytical purposes and to improve user experience).<\/li><li data-start=\"2088\" data-end=\"2186\"><strong data-start=\"2090\" data-end=\"2108\">Marketing Data<\/strong>: Preferences for receiving marketing communication and promotional materials.<\/li><\/ul><hr data-start=\"2188\" data-end=\"2191\" \/><h3 data-start=\"2193\" data-end=\"2218\"><strong data-start=\"2197\" data-end=\"2218\">4. Data Retention<\/strong><\/h3><p data-start=\"2219\" data-end=\"2418\">We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After that, your data will be securely deleted or anonymized.<\/p><hr data-start=\"2420\" data-end=\"2423\" \/><h3 data-start=\"2425\" data-end=\"2463\"><strong data-start=\"2429\" data-end=\"2463\">5. Data Sharing and Disclosure<\/strong><\/h3><p data-start=\"2464\" data-end=\"2501\">We may share your personal data with:<\/p><ul data-start=\"2502\" data-end=\"2804\"><li data-start=\"2502\" data-end=\"2621\"><strong data-start=\"2504\" data-end=\"2525\">Service Providers<\/strong>: Third-party companies that provide services such as payment processing, delivery, and hosting.<\/li><li data-start=\"2622\" data-end=\"2705\"><strong data-start=\"2624\" data-end=\"2645\">Legal Authorities<\/strong>: To comply with legal obligations or to protect our rights.<\/li><li data-start=\"2706\" data-end=\"2804\"><strong data-start=\"2708\" data-end=\"2722\">Affiliates<\/strong>: In the event of a business merger, acquisition, or other corporate transactions.<\/li><\/ul><p data-start=\"2806\" data-end=\"2946\">We ensure that any third-party service providers or affiliates handling your personal data will comply with applicable data protection laws.<\/p><hr data-start=\"2948\" data-end=\"2951\" \/><h3 data-start=\"2953\" data-end=\"2999\"><strong data-start=\"2957\" data-end=\"2999\">6. Your Rights Regarding Personal Data<\/strong><\/h3><p data-start=\"3000\" data-end=\"3049\">As a data subject, you have the following rights:<\/p><ul data-start=\"3050\" data-end=\"3654\"><li data-start=\"3050\" data-end=\"3135\"><strong data-start=\"3052\" data-end=\"3071\">Right of Access<\/strong>: You can request access to the personal data we hold about you.<\/li><li data-start=\"3136\" data-end=\"3226\"><strong data-start=\"3138\" data-end=\"3164\">Right to Rectification<\/strong>: You can request corrections to any inaccurate personal data.<\/li><li data-start=\"3227\" data-end=\"3326\"><strong data-start=\"3229\" data-end=\"3249\">Right to Erasure<\/strong>: You can request deletion of your personal data under certain circumstances.<\/li><li data-start=\"3327\" data-end=\"3439\"><strong data-start=\"3329\" data-end=\"3367\">Right to Restriction of Processing<\/strong>: You can request to limit the processing of your data in certain cases.<\/li><li data-start=\"3440\" data-end=\"3546\"><strong data-start=\"3442\" data-end=\"3461\">Right to Object<\/strong>: You can object to the processing of your data, particularly for marketing purposes.<\/li><li data-start=\"3547\" data-end=\"3654\"><strong data-start=\"3549\" data-end=\"3578\">Right to Data Portability<\/strong>: You can request a copy of your data in a structured, commonly used format.<\/li><\/ul><p data-start=\"3656\" data-end=\"3723\">To exercise these rights, you can contact us via the details below.<\/p><hr data-start=\"3725\" data-end=\"3728\" \/><h3 data-start=\"3730\" data-end=\"3754\"><strong data-start=\"3734\" data-end=\"3754\">7. Data Security<\/strong><\/h3><p data-start=\"3755\" data-end=\"4071\">We implement technical and organizational measures to ensure that your personal data is protected from unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.<\/p><hr data-start=\"4073\" data-end=\"4076\" \/><h3 data-start=\"4078\" data-end=\"4122\"><strong data-start=\"4082\" data-end=\"4122\">8. Cookies and Tracking Technologies<\/strong><\/h3><p data-start=\"4123\" data-end=\"4369\">We use cookies and similar technologies to enhance user experience on our website. Cookies allow us to personalize content, analyze website traffic, and optimize functionality. You can manage your cookie preferences through your browser settings.<\/p><hr data-start=\"4371\" data-end=\"4374\" \/><h3 data-start=\"4376\" data-end=\"4415\"><strong data-start=\"4380\" data-end=\"4415\">9. International Data Transfers<\/strong><\/h3><p data-start=\"4416\" data-end=\"4666\">If you are located outside of Turkey, please note that we may transfer your personal data to other countries in compliance with applicable data protection laws. We take appropriate measures to ensure that your data is protected during such transfers.<\/p><hr data-start=\"4668\" data-end=\"4671\" \/><h3 data-start=\"4673\" data-end=\"4715\"><strong data-start=\"4677\" data-end=\"4715\">10. Changes to This Privacy Policy<\/strong><\/h3><p data-start=\"4716\" data-end=\"4987\">We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.<\/p><hr data-start=\"4989\" data-end=\"4992\" \/><h3 data-start=\"4994\" data-end=\"5016\"><strong data-start=\"4998\" data-end=\"5016\">11. Contact Us<\/strong><\/h3><p data-start=\"5017\" data-end=\"5171\">If you have any questions or concerns about our Privacy Policy or your personal data, or if you wish to exercise any of your rights, please contact us at:<\/p><ul data-start=\"5173\" data-end=\"5283\"><li data-start=\"5173\" data-end=\"5204\"><strong data-start=\"5175\" data-end=\"5184\">Email<\/strong>: <a rel=\"noopener\" data-start=\"5186\" data-end=\"5204\">info@citroenim.com<\/a><\/li><li data-start=\"5205\" data-end=\"5235\"><strong data-start=\"5207\" data-end=\"5216\">Phone<\/strong>: +90 212 270 00 82<\/li><li data-start=\"5236\" data-end=\"5283\"><strong data-start=\"5238\" data-end=\"5257\">Mailing Address<\/strong>: [Your Company&#8217;s Address]<\/li><\/ul><hr data-start=\"5285\" data-end=\"5288\" \/><h3 data-start=\"5290\" data-end=\"5316\"><strong data-start=\"5294\" data-end=\"5316\">ENLIGHTENMENT TEXT<\/strong><\/h3><p data-start=\"5317\" data-end=\"5433\">According to the <strong data-start=\"5334\" data-end=\"5375\">Personal Data Protection Law No. 6698<\/strong> and other relevant legislation, we inform you as follows:<\/p><ul data-start=\"5434\" data-end=\"5878\"><li data-start=\"5434\" data-end=\"5527\">Your personal data will be processed by <strong data-start=\"5476\" data-end=\"5493\">Citroenim.com<\/strong> for the purposes mentioned above.<\/li><li data-start=\"5528\" data-end=\"5661\">You have the right to access, correct, erase, or object to the processing of your personal data, as specified under applicable law.<\/li><li data-start=\"5662\" data-end=\"5750\">Your personal data will be processed and stored in accordance with our Privacy Policy.<\/li><li data-start=\"5751\" data-end=\"5878\">You may withdraw your consent for processing at any time, without affecting the lawfulness of processing prior to withdrawal.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Us Privacy Policy Cargo and Shipment Cookie Policy Customer Complaints Customer Service Form Distance Sales Agreement FAQs GDPR Privacy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7621,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7591","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - 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