{"id":7595,"date":"2024-01-31T23:18:26","date_gmt":"2024-01-31T20:18:26","guid":{"rendered":"https:\/\/citroenim.com\/genel-hukum-ve-kosullar\/"},"modified":"2025-04-17T22:29:28","modified_gmt":"2025-04-17T22:29:28","slug":"genel-hukum-ve-kosullar","status":"publish","type":"page","link":"https:\/\/citroenim.com\/en\/information-pages\/genel-hukum-ve-kosullar\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7595\" class=\"elementor elementor-7595\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2068b072 e-flex e-con-boxed e-con e-parent\" data-id=\"2068b072\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-198cef39 e-con-full bilgi_menu_stick e-flex e-con e-child\" data-id=\"198cef39\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6116e01 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"6116e01\" data-element_type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu\">\n\t\t\t\t\t\t<ul id=\"menu-all-information\" class=\"menu wd-nav wd-nav-vertical wd-design-default\"><li id=\"menu-item-9074\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9074 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/hakkimizda-2\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">About Us<\/span><\/a><\/li>\n<li id=\"menu-item-9073\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-9073 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/gizlilik-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-9075\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9075 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/kargo-ve-teslimat\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cargo and Shipment<\/span><\/a><\/li>\n<li id=\"menu-item-9077\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9077 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/cerez-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cookie Policy<\/span><\/a><\/li>\n<li id=\"menu-item-9078\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9078 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/musteri-memnuniyeti\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Customer Complaints<\/span><\/a><\/li>\n<li id=\"menu-item-9079\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9079 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/musteri-hizmetleri-formu\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Customer Service Form<\/span><\/a><\/li>\n<li id=\"menu-item-9080\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9080 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/mesafeli-satis-sozlesmesi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Distance Sales Agreement<\/span><\/a><\/li>\n<li id=\"menu-item-9081\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9081 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/sikca-sorulan-sorular\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">FAQs<\/span><\/a><\/li>\n<li id=\"menu-item-9082\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9082 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/kvkk-gizlilik-politikasi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">GDPR Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-9083\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9083 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/genel-hukum-ve-kosullar\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">General Terms and Conditions<\/span><\/a><\/li>\n<li id=\"menu-item-9084\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9084 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/bilgi-guvenligi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Information Security<\/span><\/a><\/li>\n<li id=\"menu-item-9085\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9085 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/uyelik-sozlesmesi\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Membership Agreement<\/span><\/a><\/li>\n<li id=\"menu-item-9086\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9086 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/siparis-kosullari\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Order Terms<\/span><\/a><\/li>\n<li id=\"menu-item-9087\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9087 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/odeme-bilgileri\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Payment Informations<\/span><\/a><\/li>\n<li id=\"menu-item-9088\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9088 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/on-bilgilendirme-formu\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Pre-Information Form<\/span><\/a><\/li>\n<li id=\"menu-item-9076\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9076 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/citroenim.com\/en\/information-pages\/contact-us\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Contact Us<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45e4bacb e-con-full textpart e-flex e-con e-child\" data-id=\"45e4bacb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ea8bf wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"a6ea8bf\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">General Terms and Conditions<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b58d337 bilgilendirme-justify color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"5b58d337\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"125\" data-end=\"146\"><strong data-start=\"128\" data-end=\"144\">Introduction<\/strong><\/h2><p data-start=\"148\" data-end=\"242\">This website is provided to you by <strong data-start=\"183\" data-end=\"228\">AFITCO DI\u015e T\u0130CARET PAZ. SAN. ve T\u0130C. A.\u015e.<\/strong> (\u201cAFITCO\u201d).<\/p><p data-start=\"244\" data-end=\"572\">Due to ongoing technological advancements and potential changes in applicable legal regulations, we may need to update and\/or revise the following <strong data-start=\"391\" data-end=\"407\">Terms of Use<\/strong> from time to time. Therefore, we kindly ask you to review these Terms of Use before each visit to this website and take any updates or modifications into account.<\/p><p data-start=\"574\" data-end=\"891\">Before using the website <strong data-start=\"599\" data-end=\"616\">citroenim.com<\/strong>, which belongs to <strong data-start=\"635\" data-end=\"645\">AFITCO<\/strong>, registered with the <strong data-start=\"667\" data-end=\"740\">Istanbul Chamber of Commerce under the trade registry number 137644-5<\/strong> and located at <strong data-start=\"756\" data-end=\"830\">Hamidiye Mahallesi S\u00f6yler Caddesi No:25A, Ka\u011f\u0131thane \u2013 Istanbul, Turkey<\/strong>, please carefully read the following terms and conditions.<\/p><p data-start=\"893\" data-end=\"1222\">Any individual or legal entity visiting this website, benefiting from the services offered, or accessing it in any way, regardless of membership status, acknowledges that they have read and unconditionally accepted these Terms of Use. They also declare that they will not raise any objections or defenses regarding these terms.<\/p><p data-start=\"1224\" data-end=\"1341\"><strong data-start=\"1224\" data-end=\"1339\">BY USING THIS WEBSITE, YOU ACCEPT THESE TERMS OF USE. IF YOU DO NOT ACCEPT THEM, PLEASE DO NOT USE THE WEBSITE.<\/strong><\/p><hr data-start=\"1343\" data-end=\"1346\" \/><h2 data-start=\"1348\" data-end=\"1376\"><strong data-start=\"1351\" data-end=\"1374\">1. Responsibilities<\/strong><\/h2><ul data-start=\"1378\" data-end=\"2414\"><li data-start=\"1378\" data-end=\"1492\">All webpages and affiliated pages within this website are operated by <strong data-start=\"1450\" data-end=\"1460\">AFITCO<\/strong> and its affiliated companies.<\/li><li data-start=\"1493\" data-end=\"1711\"><strong data-start=\"1495\" data-end=\"1505\">AFITCO<\/strong> reserves the right to modify prices and the products or services offered at any time. Users acknowledge that access to the website&#8217;s products and services, excluding technical failures, will be provided.<\/li><li data-start=\"1712\" data-end=\"2006\">Users agree <strong data-start=\"1726\" data-end=\"1736\">not to<\/strong> engage in reverse engineering, attempt to access the website\u2019s source code, or take any similar actions. Otherwise, they accept full liability for any damages incurred by third parties and acknowledge that legal and criminal proceedings may be initiated against them.<\/li><li data-start=\"2007\" data-end=\"2323\">Users agree <strong data-start=\"2021\" data-end=\"2031\">not to<\/strong> create or share content that is immoral, unlawful, misleading, offensive, obscene, pornographic, infringing on third-party rights, violating copyright laws, or encouraging illegal activities. Otherwise, they will be held responsible for any resulting damages and legal or criminal actions.<\/li><li data-start=\"2324\" data-end=\"2414\">Users are solely responsible for their interactions with other users or third parties.<\/li><\/ul><hr data-start=\"2416\" data-end=\"2419\" \/><h2 data-start=\"2421\" data-end=\"2476\"><strong data-start=\"2424\" data-end=\"2474\">2. Intellectual and Industrial Property Rights<\/strong><\/h2><ul data-start=\"2478\" data-end=\"3669\"><li data-start=\"2478\" data-end=\"3111\"><p data-start=\"2480\" data-end=\"2835\">All <strong data-start=\"2484\" data-end=\"2531\">intellectual and industrial property rights<\/strong> of trademarks associated with <strong data-start=\"2562\" data-end=\"2572\">AFITCO<\/strong> (including <strong data-start=\"2584\" data-end=\"2640\">Momley, Bybeeby, Babyilo, Kids&amp;US, EXEUW, and others<\/strong>) and all <strong data-start=\"2650\" data-end=\"2721\">content, materials, logos, trade names, patents, and website design<\/strong> are owned by <strong data-start=\"2735\" data-end=\"2745\">AFITCO<\/strong> and its affiliated companies. These are <strong data-start=\"2786\" data-end=\"2821\">protected under applicable laws<\/strong>, including:<\/p><ul data-start=\"2838\" data-end=\"3111\"><li data-start=\"2838\" data-end=\"2907\">The Turkish <strong data-start=\"2852\" data-end=\"2905\">Law on Intellectual and Artistic Works (No. 5846)<\/strong><\/li><li data-start=\"2910\" data-end=\"2956\">The <strong data-start=\"2916\" data-end=\"2954\">Industrial Property Law (No. 6769)<\/strong><\/li><li data-start=\"2959\" data-end=\"3005\">The <strong data-start=\"2965\" data-end=\"3003\">Turkish Commercial Code (No. 6102)<\/strong><\/li><li data-start=\"3008\" data-end=\"3067\">The <strong data-start=\"3014\" data-end=\"3065\">Law on the Protection of Competition (No. 4054)<\/strong><\/li><li data-start=\"3070\" data-end=\"3111\">The <strong data-start=\"3076\" data-end=\"3109\">Turkish Penal Code (No. 5237)<\/strong><\/li><\/ul><\/li><li data-start=\"3113\" data-end=\"3484\"><p data-start=\"3115\" data-end=\"3289\">Users <strong data-start=\"3121\" data-end=\"3132\">may not<\/strong> copy, adapt, translate, archive, electronically store, or process any protected materials without <strong data-start=\"3231\" data-end=\"3271\">AFITCO\u2019s explicit written permission<\/strong>. This includes:<\/p><ul data-start=\"3292\" data-end=\"3484\"><li data-start=\"3292\" data-end=\"3390\">Using any materials for <strong data-start=\"3318\" data-end=\"3350\">commercial or non-commercial<\/strong> purposes without prior authorization.<\/li><li data-start=\"3393\" data-end=\"3484\">Republishing or distributing any <strong data-start=\"3428\" data-end=\"3464\">texts, photos, designs, or logos<\/strong> from the website.<\/li><\/ul><\/li><li data-start=\"3486\" data-end=\"3669\"><p data-start=\"3488\" data-end=\"3669\">Any <strong data-start=\"3492\" data-end=\"3512\">unauthorized use<\/strong> will result in <strong data-start=\"3528\" data-end=\"3538\">AFITCO<\/strong> taking legal action, including seeking compensation for any damages or administrative penalties incurred due to such violations.<\/p><\/li><\/ul><hr data-start=\"3671\" data-end=\"3674\" \/><h2 data-start=\"3676\" data-end=\"3715\"><strong data-start=\"3679\" data-end=\"3713\">3. Privacy and Data Protection<\/strong><\/h2><p data-start=\"3717\" data-end=\"3891\">For information on how <strong data-start=\"3740\" data-end=\"3750\">AFITCO<\/strong> collects, uses, and stores user data, please refer to the <strong data-start=\"3809\" data-end=\"3827\">Privacy Policy<\/strong> and <strong data-start=\"3832\" data-end=\"3849\">Cookie Policy<\/strong> available on the <strong data-start=\"3867\" data-end=\"3880\">CITROENIM<\/strong> website.<\/p><hr data-start=\"3893\" data-end=\"3896\" \/><h2 data-start=\"3898\" data-end=\"3920\"><strong data-start=\"3901\" data-end=\"3918\">4. Disclaimer<\/strong><\/h2><ul data-start=\"3922\" data-end=\"4634\"><li data-start=\"3922\" data-end=\"4116\"><strong data-start=\"3924\" data-end=\"3937\">CITROENIM<\/strong> is <strong data-start=\"3941\" data-end=\"3960\">not responsible<\/strong> for the content of any third-party websites linked through its platform, nor for any products sold on those sites or the delivery of orders placed there.<\/li><li data-start=\"4117\" data-end=\"4263\"><strong data-start=\"4119\" data-end=\"4129\">AFITCO<\/strong> takes precautions to keep its website free from viruses. However, it <strong data-start=\"4199\" data-end=\"4221\">does not guarantee<\/strong> that the site is completely virus-free.<\/li><li data-start=\"4264\" data-end=\"4377\">Users are responsible for taking their own <strong data-start=\"4309\" data-end=\"4330\">security measures<\/strong> when downloading any files from the website.<\/li><li data-start=\"4378\" data-end=\"4634\"><strong data-start=\"4380\" data-end=\"4439\">AFITCO and its affiliated companies shall not be liable<\/strong> for any <strong data-start=\"4448\" data-end=\"4592\">interruptions, deletions, losses, delays, communication failures, system errors, unauthorized access, data alterations, or any other damages<\/strong> that may occur while using the website.<\/li><\/ul><hr data-start=\"4636\" data-end=\"4639\" \/><h2 data-start=\"4641\" data-end=\"4666\"><strong data-start=\"4644\" data-end=\"4664\">5. Force Majeure<\/strong><\/h2><p data-start=\"4668\" data-end=\"4879\">Neither party shall be held responsible for any failure or delay in fulfilling their obligations under these <strong data-start=\"4777\" data-end=\"4793\">Terms of Use<\/strong> due to <strong data-start=\"4801\" data-end=\"4825\">force majeure events<\/strong> beyond their control, including but not limited to:<\/p><ul data-start=\"4881\" data-end=\"5125\"><li data-start=\"4881\" data-end=\"4921\">Natural disasters, fires, explosions<\/li><li data-start=\"4922\" data-end=\"4974\">Civil wars, armed conflicts, uprisings, or riots<\/li><li data-start=\"4975\" data-end=\"5021\">Government-imposed mobilization or curfews<\/li><li data-start=\"5022\" data-end=\"5057\">Strikes, lockouts, or pandemics<\/li><li data-start=\"5058\" data-end=\"5125\">Infrastructure failures, power outages, or internet disruptions<\/li><\/ul><p data-start=\"5127\" data-end=\"5241\">In such cases, the obligations of both parties shall be <strong data-start=\"5183\" data-end=\"5196\">suspended<\/strong> until the force majeure event is resolved.<\/p><hr data-start=\"5243\" data-end=\"5246\" \/><h2 data-start=\"5248\" data-end=\"5295\"><strong data-start=\"5251\" data-end=\"5293\">6. Entire Agreement and Enforceability<\/strong><\/h2><p data-start=\"5297\" data-end=\"5452\">If any provision of these <strong data-start=\"5323\" data-end=\"5339\">Terms of Use<\/strong> is found to be <strong data-start=\"5355\" data-end=\"5388\">partially or entirely invalid<\/strong>, the remaining provisions shall remain <strong data-start=\"5428\" data-end=\"5449\">fully enforceable<\/strong>.<\/p><hr data-start=\"5454\" data-end=\"5457\" \/><h2 data-start=\"5459\" data-end=\"5494\"><strong data-start=\"5462\" data-end=\"5492\">7. Amendments to the Terms<\/strong><\/h2><ul data-start=\"5496\" data-end=\"5817\"><li data-start=\"5496\" data-end=\"5620\"><strong data-start=\"5498\" data-end=\"5508\">AFITCO<\/strong> reserves the right to update, modify, or replace these <strong data-start=\"5564\" data-end=\"5580\">Terms of Use<\/strong> at any time <strong data-start=\"5593\" data-end=\"5617\">without prior notice<\/strong>.<\/li><li data-start=\"5621\" data-end=\"5698\">Changes will take effect immediately upon <strong data-start=\"5665\" data-end=\"5680\">publication<\/strong> on the website.<\/li><li data-start=\"5699\" data-end=\"5817\">Continued use of the website after such changes shall be considered as acceptance of the updated <strong data-start=\"5798\" data-end=\"5814\">Terms of Use<\/strong>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>About Us Privacy Policy Cargo and Shipment Cookie Policy Customer Complaints Customer Service Form Distance Sales Agreement FAQs GDPR Privacy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7621,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7595","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - 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