Cookie Policy

How Does CITROENIM Use Cookies?

CITROENIM uses cookies to:

• Remember your preferences and personalize your experience on the website, mobile application, and mobile site. This includes:

  • Cookies that save your password and keep your session open, preventing the need to re-enter your password multiple times during each visit.
  • Cookies that recognize and remember you on future visits to the website, mobile application, or mobile site.

• Analyze how you use the website, mobile application, and mobile site, including:

  • Identifying the source and device used to access CITROENIM’s e-commerce platforms.
  • Tracking the content you view and the duration of your visits.

• Provide content and advertisements tailored to your interests, also known as targeted advertising. By matching the information obtained through cookies with your personal data, CITROENIM can offer personalized content, special promotions, and products while ensuring that previously declined offers or content are not shown again.

How Does CITROENIM Use Third-Party Cookies for Advertising and Retargeting?

CITROENIM may use cookies to activate “advertising technology” when you visit search engines, CITROENIM-operated e-commerce platforms, or other websites where CITROENIM advertises. This technology utilizes data from your previous visits to these platforms to display relevant advertisements. A unique third-party cookie may be placed in your browser to recognize you when displaying these ads.

Additionally, your email address may be shared with social media platforms to deliver ads relevant to your interests and create custom target audiences. Your email address is securely transmitted through the secure channels provided by these platforms. Social media platforms hash your email address and use it only for matching purposes. Your email address is not shared with third parties or other advertisers and is deleted from the social media platform’s system as soon as the matching process is complete.

Cookie Management

Depending on your internet browser, you can manage cookie permissions by following the steps below:

• Google Chrome: Click on the “lock” icon or the “i” icon in the address bar, then go to the “Cookies” section to allow or block cookies.
• Internet Explorer: Click on the “Tools” section in the top-right corner of your browser, go to the “Security” tab, and choose “Allow” or “Do not allow” for cookie management.
• Mozilla Firefox: Click on the “Open Menu” section in the top-right corner, go to “Options,” and manage cookies under the “Privacy & Security” section.
• Safari: On your phone, go to “Settings,” select “Safari,” and manage cookies from the “Privacy & Security” section.
• Other browsers (e.g., Opera, Microsoft Edge): Visit the respective browser’s help or support pages for cookie management instructions.

If you reject session or persistent cookies, you can continue using the website, mobile application, and mobile site; however, you may not have full access to all functions, or your access may be limited. This situation may vary within the mobile application.

Types of Cookies

CITROENIM uses the following types of cookies on its e-commerce platform’s website, mobile application, and mobile site, based on their purposes:

• Session Cookies: Enable users to log in with their credentials, shop with their accounts, and transfer information between different pages.
• Analytics Cookies: Store information about pages visited to enhance user experience and resolve potential technical issues.
• Anonymous User Identification Cookies: Save the user’s selected language and country to automatically display content in the preferred language and region on subsequent visits.
• Advertising and Third-Party Cookies: Used by advertisers and suppliers to:
  • Remember user preferences and show relevant, personalized ads.
  • Limit the frequency of displayed ads.
  • Measure the effectiveness of ad campaigns.