Customer Complaints
Customer Complaints
Our customers have the right to file complaints regarding our products and services. At AFITCO, customer complaints are seen as an important tool for our improvement. Complaints are prioritized based on their criticality, feedback is provided to customers, and they are resolved objectively.
You can report your complaints to our Customer Service by calling the following phone numbers:
+90 212 270 00 82
+90 552 290 00 10
Or by emailing us at:
Alternatively, you can reach us through the “Your Feedback and Thoughts” section located in the lower right corner of our page.
Our Customer Service team will respond to you as soon as possible.